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How Can I Upload Receipts & Memos on My Transactions?

Learn easy ways to upload receipts and add memos to your Qashio transactions using our WhatsApp bot, mobile app, web app, or by email.

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Written by CustomerSuccess Team
Updated over a week ago

Qashio makes it extremely easy to add your receipts for your transactions.

To use the way most convenient for you, you can directly jump to the relevant section by using the links below or feel free to browse through the entire article.

Using the Qashio WhatsApp Bot

The easiest way to upload receipts is via Qashio’s WhatsApp bot.

All you need to do is reply to the transaction message on WhatsApp with an image of your receipt.

Once uploaded, the receipt would be the updated. It would then ask for a memo which you can fill in with text or click cancel if it's not needed.

Using the Qashio Mobile App

There are two main ways to upload via the mobile app.

Auto Match Receipts from the Mobile App Home Page

Using the icon on the top right, you can scan receipts to be automatically matched with your transactions.

From the My Cards Page

  1. Click the cards tab at the bottom of the app and then navigate to your card with the specific transaction.


  2. Once you see your card, scroll lower to find your transactions. You can see the recent transactions there. If you can’t find the transaction, for which you want to upload the receipt or memo, in the recent transactions, click ‘View All’ and find the transaction there.


  3. You can upload the receipt or memo for the transaction using the icons (marked in red below). Use the + icon for uploading a receipt and the pencil icon for entering the memo.


  4. After clicking the + icon, you will see four options to upload your receipt—Take a photo, upload an image file, upload a PDF file, or send via WhatsApp.


  5. To add a memo, click the pencil icon.

  6. Add the memo and hit submit.


  7. If you navigate back to the transaction in the app, you will find that the memo and the receipt are uploaded successfully.

By Replying to the Transaction Email

  1. You can upload a receipt using the email you receive when a purchase is done.


  2. If you click on ‘Whatsapp’, it will redirect you to the same steps mentioned at the beginning of this article.

  3. If you click on ‘Via Email’, It will open a new email with the email and subject prefilled. Attach the image of the receipt to the email. To add a memo, type the memo in the email body. Once the email is sent, it will be assigned to this transaction automatically.

From the Web Application

Auto Matching by Uploading One or Multiple Receipts

From the Receipts tab, you can upload one receipt or a group of receipts. The receipts will then be automatically matched with the corresponding transactions.

You can check the status of the uploaded receipts using the Matched or Unmatched tabs.

From the Transactions Tab

From the Transactions tab, you can upload the receipt for a specific transaction.

  1. In the Transactions tab, locate the transaction and use the corresponding icons (highlighted below) to do the needful.

  2. The upload icon on the left is to upload the receipt and the pencil icon on the right is to add the corresponding memo.

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