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How Can I Request Cards and Track the Status of My Request?

Learn how to request a new card and track its approval status from our mobile or web app. This guide has simple, step-by-step instructions.

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Written by Nitin Ranka
Updated over 3 weeks ago

You can request cards from both the mobile and the web applications.

Jump to the relevant section by using the table of contents or feel free to browse through the entire article.

From the Mobile App

Requesting for a Card

  1. To request for a new card, first navigate to the home tab using the Home button at the bottom. Then, click the Request Card button.


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  2. Fill in the details. Then, click Submit.

Tracking Status of Your Requests

  1. You can follow up to see if your requests have been approved or declined by clicking Requests tab at the bottom. Then, click the Requested by me section.

  2. Here, you will be able to see your requests and their statuses.
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From the Web Application

Requesting for a Card

  1. Navigate to the Cards tab on the left and click the Actions button on the top right. Then, click the Request Card from the dropdown.


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  2. Fill in the details. Then, click Request Card.

Tracking Status of Your Requests

To track the status of your requests, navigate to the Approval Requests tab. Then, click on the Requested by Me tab on the Approval Requests page.

To learn how to request funds for a card, check out this article.

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