Understanding Payment Statuses
Payments move through five stages, with extra detail available any time you hover over the status:
Awaiting Approval — sitting with your team for sign-off
Initiated — approved by your team, now going through verification
Processing — verified and on its way through the payment network
Completed — successfully processed. Depending on the destination, this means either the funds have been credited to the beneficiary's account, or the payment was processed successfully but final delivery confirmation isn't available — hover the status to see which applies
Failed — didn't go through. Hover the status for the reason — common ones include being canceled, not approved internally, not passing verification, or being declined by the beneficiary's bank