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How to Suspend/Terminate a Card?

Learn how company admins can suspend or terminate a card for their users

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Written by Lydia Foott

Only users with the company admin role can suspend or terminate a card. If you have a different role and want to prevent any transactions on your card, you can lock the card.
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Here are the steps to suspend/terminate a card:

  1. Log in to Qashio at app.qashio.com

  2. Navigate to the Card tab using the left-hand navigation bar. Then, click on the card that you wish to suspend or terminate.
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  3. Click on the action button in the drawer that opens after you clicked on the card's row.
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  4. Click Suspend Card or Terminate Card.

  5. Choose the reason and click the terminate button.
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