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How to replace a Card?

Learn how company admins can replace a card for their users

C
Written by CustomerSuccess Team
Updated over 3 weeks ago

Cards could sometimes need to be replaced in cases of expiration or suspected fraud transactions. In such cases, you may use the replace card option to get a new card which will have the same settings and balances as the card being replaced.

  1. Log in to your dashboard from admin.qashio.com

  2. Navigate to the Card section on the left-hand side > click on the box next to the card you wish to replace > click on 'Actions' > click on 'Replace Card'

  3. Choose the reason and click on 'Submit'

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